Order Terms

All sales are final.

Due to the made-to-order nature of our work, cancellations or modifications must be requested within 24 hours of purchase. After this period, refunds are no longer applicable unless otherwise specified.

For rush orders, once production has begun, cancellations are subject to a partial refund of 50%.

In-stock items may be canceled or modified before shipment. Once shipped, they are no longer eligible for return or refund.

If an item arrives with a defect or inconsistency, please contact sales@houseoftormos.com within 48 hours of delivery. Each case will be reviewed individually. Resolutions are handled at our discretion.

TORMOS is not responsible for damage incurred during shipping, nor for any unintended use of the garment. We reserve the right to decline requests that fall outside of these terms.

For assistance, visit our Contact page.