Privacy policy
I. IDENTIFICATION
This website is operated by HOUSE OF TORMOS, with its principal place of business at 826 San Patricio Avenue, San Juan, Puerto Rico.
By accessing this website, users agree to the terms outlined below.
II. PERSONAL DATA
“Personal data” refers to any information voluntarily submitted by users through this website that may directly or indirectly identify them. This may include data used to improve our understanding of users, respond to inquiries, or send newsletters.
III. CONSENT
TORMOS does not collect personal data without the user’s consent. When required, the optional or mandatory nature of the requested information will be clearly indicated. Users are not obligated to provide personal data; however, certain services—such as receiving the newsletter or a response to a message—may not be available without it.
To unsubscribe from communications, users may do so via the link provided in each newsletter or by contacting: info@houseoftormos.com.
This Privacy Policy applies only to data collected through this website and related online interactions (such as email or online forms). It does not apply to offline communications, including phone, mail, or in-person interactions.
IV. CHILDREN’S PRIVACY
TORMOS does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected without verified parental consent, it will be deleted promptly. If you believe that we may have collected information from a minor, please contact: info@houseoftormos.com.
V. IP ADDRESS AND CLICKSTREAM DATA
When you access the TORMOS website, our servers may automatically collect certain data, including your IP address, browser type, referring pages, pages viewed, and general web usage activity.
This information is used for internal system administration, website performance monitoring, and aggregate analytics. These activities may be performed on our behalf by trusted service providers.
VI. SERVICE PROVIDERS
TORMOS may engage third-party service providers to support the operation of this website and the delivery of its services. These providers may include hosting platforms, email and analytics services, fulfillment partners, and other entities that process information on our behalf.
VII. COOKIES
TORMOS may use cookies (small data files stored on your device) to collect information about how you navigate the website. This may include pages visited, items viewed, and IP address. These tools are used to help personalize and improve your experience.
You can control how your browser manages cookies, including choosing to refuse them entirely, be prompted before acceptance, or allow them from specific websites. Please note that disabling cookies may limit functionality on the site.
Information collected via cookies is retained for no more than one (1) year. For instructions on managing cookies, please refer to your browser’s user guide.
VIII. CLEAR GIFs
TORMOS may use clear GIFs (also known as web beacons or pixel tags) on its website or in communications to determine whether specific pages have been visited or messages have been received.
These technologies typically involve a transparent, single-pixel image embedded in a webpage or email. They may allow us to associate viewing activity with other information, including personal data, in accordance with our privacy practices.
IX. LIMITATION OF LIABILITY
TORMOS makes reasonable efforts to ensure the accuracy and currency of the information published on this website and reserves the right to modify its content at any time, without prior notice.
However, TORMOS does not guarantee the completeness, accuracy, or precision of the information provided. Such content does not constitute any form of guarantee or commitment to users.
TORMOS shall not be held liable for:
• Errors, omissions, or inaccuracies in the website’s content;
• Any unauthorized third-party intrusion or modification of the website’s information;
• Any direct or indirect damage resulting from access to—or inability to access—the website, or from its use.
While TORMOS implements reasonable security measures to protect personal data, users are advised that the Internet presents inherent risks, including potential breaches of confidentiality.
X. LEGALLY COMPELLED DISCLOSURES
We may disclose user information to government authorities or other third parties when required or permitted by law, including in response to court orders or subpoenas. Disclosure may also occur if we believe it is necessary to protect the rights, property, or safety of TORMOS, its users, or others.
XI. BUSINESS TRANSFER
In the event of an acquisition, merger, sale, reorganization, or liquidation, TORMOS may transfer personal data as part of its business assets. Such transfers may include data moving from Puerto Rico to other countries or territories.
XII. SECURITY
TORMOS takes reasonable measures to protect the security and integrity of personal data provided through this website. However, due to the nature of the Internet as an open global communication network, we cannot guarantee that information transmitted or stored in our systems will be completely secure from unauthorized access.
We implement physical, electronic, and procedural safeguards to help protect your personal information. Still, there is always a risk that third parties may unlawfully intercept data in transit. This is a known risk inherent to all Internet use. As such, any information you transmit is done at your own risk.
If you contact us via email or through a form on the website, please be aware that such communications may not be secure. TORMOS is not liable for unauthorized access or disclosure resulting from third-party actions during or after transmission.
In the unlikely event that we believe the security of your personal data may have been compromised, we will make reasonable efforts to notify you as promptly as possible. If appropriate and if we have your email address, notification may be sent via email. You consent to receive such notice electronically.
XIII. AMENDMENTS TO LEGAL TERMS
TORMOS reserves the right to amend these legal terms at any time. Any changes will be published online and will be considered accepted, without reservation, by any user accessing the website after their publication.
XIV. GOVERNING LAW
These legal terms—and any non-contractual obligations arising out of or related to them—shall be governed by and interpreted in accordance with the laws of Puerto Rico (without regard to its conflict of law provisions), unless otherwise required by the mandatory local laws of your place of residence.
For any questions regarding the use of this website or these legal terms, you may contact TORMOS via the Contact section, by email at info@houseoftormos.com, or by phone at +1 787-242-9862, Monday through Friday, from 9am to 5pm (Puerto Rico local time).